Privacy Policy

Effective Date: 7/7/2025
Last Updated: 7/31/2025

Ctrl Alt Defend IT LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and other contact details submitted through our website or services.
Technical Data: IP address, browser type, device information, referral URLs, and browsing behavior, collected through cookies or analytics tools.
Client Data: Information shared with us during cybersecurity or IT consulting services, which may include system information, logs, and business-specific data.

2. How We Use Your Information

We use collected information to:

Provide and manage IT and cybersecurity services
Respond to inquiries and support requests
Send updates, promotions, or newsletters (if opted in)
Analyze usage trends to improve our website
Meet legal and compliance obligations

3. Cookies and Tracking Technologies

We use cookies and third-party analytics tools like Google Analytics to collect technical data and enhance user experience. You can modify your browser settings to manage cookie preferences.

4. Sharing Your Information

We do not sell or rent your information. We may share data with:

Trusted vendors and service providers (under strict confidentiality)
Law enforcement or regulators, if required by law
Our internal teams for operational purposes

5. Data Security

We implement robust security controls to protect your information, including:

Encrypted communications (HTTPS/SSL)
Secure cloud-based storage and access controls
Cybersecurity best practices and regular audits

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your information
Opt out of marketing communications at any time

To exercise these rights, contact us at: [info@ctrlaltdefendit.io]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies individually.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@ctrlaltdefendit.io

Phone: 817-983-1674